AI tools for Information and Referral

Database curation tools

Apply your Style Guide rules, discover new service providers and monitor your existing ones for changes.

Help seeker self-service

Converse naturally with AI-powered chatbots that understand slang and literacy levels, learn their needs and finds proper services for them from your resource database.

Language translation

Publish your resource database in other languages, using the same tone and clarity as your English-language records. Better than existing translation tools.

Referral-making tools for your specialists

Learn from past referrals, understand help seeker needs, and help your workers make excellent new referrals. Assess risk in calls, chats and texts.

Analyze and understand

Past interactions hold invaluable messages and lessons, if you have the right tools to find and understand them.

Literacy levels

Adjust the language of your primary resource database to a specific literacy level. Or publish alternate versions for other literacy levels.