211info Oregon says Yanzio tools significantly enhances their data quality

Neil McKechnie • October 1, 2024

They highly recommend it to other I&R agencies

211info serves all of Oregon and southwest Washington state for over 20 years, answering more than 110,000 calls and over 280,000 website searches per year. With 150+ people on their team, they serve nearly 5 million residents.


Their resource database team started using the Yanzio AI Assistants earlier this year, and have integrated them into their daily curation work.


"The Yanzio Style Guide Curator has been invaluable in helping us identify errors we might have overlooked, significantly enhancing our data quality" says Kurt, their Director of Resource Center.


We've worked with them over the past few months to incorporate changes and improvements in their Style Guide, resulting in even better AI-powered evaluations and recommendations for them.


Kurt continues: "We highly recommend it to other I&R agencies considering it.... it could make a notable difference in your data accuracy!"


Kurt and his team are some of our most active users, and we're delighted they're getting so much benefit from using the Yanzio tools.

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