Inform Florida 2-1-1's use Yanzio AI to create a Style Guide

Neil McKechnie • September 4, 2024

11 agencies blended their style guides in just 6 weeks

I've written before about the significant impact a well-written style guide can have on database quality, especially when it is consistently applied to your resource database records.


So when the leadership of Inform Florida approached Yanzio in early 2024 to help them create a new style guide for the state network of eleven 2-1-1 agencies, we eagerly agreed to help.


The goal was to create one synthesized style guide that aggregated the best ideas from all of their member agencies, taking care to resolve all of the conflicting guidelines that surely would exist between multiple different documents.


The result exceeded everyone's expectations, with a comprehensive, statewide style guide that is one of the best we've ever seen. And we completed the project in just 6 weeks, significantly faster than doing this without AI.


Executive Director Tori notes that the new Style Guide..


  • "...will create more consistency and quality resource information across participating 211 organizations, especially as other AI tools are adopted. If you are considering how to use and apply AI to your work in information & referral, I highly recommend a call with Neil!"


Read the full account from Inform Florida's Executive Director and Data Analyst. And if you're interested in a similar project for your coalition, please contact us!

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